Contact Info For General Inquiries

General Enquiries:


Please send an email to [email protected].

Office Hours:

Monday-Friday 10:30 am-8 pm.

We respond to customers first, so please allow 24-72 hours for a response.

Location:


4 Rossi Road Cookstown, NJ 08511 United States

If you would like to send us snail mail, please contact [email protected] for our mailing address.

- The https://keepitmovingservices.co Team

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Frequently Asked Questions

What types of customers have you worked with?

Keep It Moving Services has had the pleasure of working with a diverse range of customers.

We have assisted:

First-Time Homeowners: Helping them transition into their new homes smoothly.

Military Personnel: Offering specialized services and discounts to those who serve.

Seniors Moving Into Retirement Homes: Providing compassionate and efficient moves for seniors.

Commercial Clients: Relocating businesses and offices with minimal disruption.

Families and Individuals: Ensuring stress-free moves for all types of residential clients.

Our experience with such a wide variety of customers has equipped us to handle any moving situation with professionalism and care.

Describe a recent project you are fond of. How long did it take?

One recent project I’m particularly proud of involved moving a military personnel into his new apartment after he returned to the United States.

This move was especially meaningful to me, as it was my way of giving back to someone who serves our country.

The entire process took about 3 hours, and I handled everything personally.

I made sure to carefully pack and transport his belongings, ensuring a smooth and efficient move.

It was a rewarding experience to help him settle in quickly and comfortably after his service.

What advice would you give a customer looking to hire a provider in your area of work?

Clear Communication: Effectiveness is crucial.

Choose a moving service provider that is responsive, professional, and attentive to your needs.

They should be readily available to answer any questions or concerns you have throughout the moving process.

What questions should customers think through before talking to professionals about their project?

Before contacting Keep It Moving Services about your moving project, it’s helpful to consider the following questions:

What Items Need to Be Moved?

Make a detailed, itemized list of everything you need to move. Include large items like furniture and appliances, as well as smaller belongings.

What is the Timeline for Your Move?

Determine your preferred moving date and any deadlines you have for moving out of your current location and into the new one.

What is Your Budget?

Consider how much you are willing to spend on the move. This will help us tailor our services and any available discounts to fit your budget.

Are There Any Special Requirements?

Think about any special handling requirements for fragile, valuable, or bulky items. Let us know if there are stairs, elevators, or narrow doorways involved.

What Level of Service Do You Need?

Decide if you need help with packing, unpacking, or just the transportation of your items. We offer various levels of service to meet your needs.

Are There Any Restrictions or Considerations?

Identify any restrictions at your current or new location, such as parking regulations or specific move-in/out times.

Having answers to these questions will help us provide you with the best possible service and ensure a smooth and efficient moving experience.

What should the customer know about your pricing (e.g., discounts, fees)?

At Keep It Moving Services, we strive to work within your budget as best we can.

Here are some key points about our pricing:

Discounts: We offer a discount of up to 8% if you can provide a larger down deposit.

Military Discount: For our military clients, we lower our prices to $49 per hour per person as a token of our appreciation for your service.

Fees: The only additional fee you might encounter is a processing fee if you’re paying online.

What is your typical process for working with a new customer?

Our typical process for working with a new customer at Keep It Moving Services is as follows:

1. Initial Inquiry: We start by asking you what items you need to move.

2. Detailed Information: We request an itemized list and photos of the items.

Alternatively, we can come in person to give an accurate estimate.

3. Estimate: After gathering the necessary information, we send you an estimate for your approval.

4. Authorization: Once you authorize the estimate, we proceed with the job.

5. Expectations Document: We provide a document outlining what’s expected to ensure a smooth relocation process.

This process helps us deliver personalized and stress-free moving services tailored to your needs.

Get In Touch

Hours:

Mon – Fri 10:30am – 8:00pm

Sat – Sunday 10:30am – 4:00pm

Phone Number: (609) 598-7190

Address: Burlington, New Jersey

Burlington, NJ 08016, USA
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