Frequently Asked Questions

Cost depends on the size of your move, distance, and how much labor and time it requires. To give you the most accurate number, we start by asking what items need to be moved and request an itemized list and photos — or we can come in person or hop on a video call to see everything firsthand. From there we send you an estimate for approval before any work begins, so there are no surprises about scope.

Estimates are non-binding unless agreed otherwise in writing. We strongly recommend an in-person or virtual walkthrough before your move so we can see everything ahead of time — this is what helps us give accurate pricing and avoid surprises on moving day. Once you authorize the estimate, we also provide an expectations document outlining exactly what's planned, so both sides are on the same page.

It depends on your move. Hourly pricing tends to work best for local moves, smaller jobs, or moves where the scope is still uncertain — you only pay for the time actually used, and it's easy to adjust if plans change. Flat-rate pricing tends to work better for long-distance moves or larger jobs where you want a predictable total cost upfront with no time pressure. We'll recommend the right structure for your specific move when we send your estimate.

Yes, a deposit secures your move date and crew. The remaining balance is due at arrival and/or upon completion of services. If you're able to put down a larger deposit upfront, you also qualify for up to 8% off your total move cost.

We accept credit and debit cards and cash. The only additional fee you might run into is a processing fee if you choose to pay online by card — cash avoid that fee entirely.

Yes, two ways. First, we offer up to 8% off your total when you're able to provide a larger down deposit. Second, as a thank-you to those who've served, we offer a military discount that lowers our rate to $49 per hour per person for military personnel and their families.