Terms Of Service Agreement
By signing a contract or agreeing to these terms, you are entering into a legally binding contract for services to be performed. Please read these terms carefully.
1. Estimate and Payment
– This estimate is an approximation and is not guaranteed.
The actual cost may change once all project elements are finalized or negotiated. Prior to any changes in cost, the client will be notified.
– All invoices for services covered by the estimate are payable upon the completion of work or on the date stated on the invoice.
– Any invoices not paid by you on the due date may accrue interest until paid.
2. Installment Plan
– In the event you opt for an installment plan, we require your card information on file.
The installment plan will incur a 6% interest charge on the total bill.
The interest will be applied to the outstanding balance at regular intervals as agreed upon in the installment plan.
3. Services
– Upon acceptance, we will perform the services described in this estimate.
Any additional services requested by you and not included in this estimate will incur additional charges.
– Changes in the specifications, quantities, schedule, or other aspects of the services that are requested or approved by you do not become binding unless accepted in writing.
Any such changes may result in additional or increased charges, and you agree to pay such increased charges.
4. Schedule and Property Access
– The services will be completed in accordance with the schedule agreed upon.
– We have permission to visit the property with little or no notice to assess service needs before the date of service and to check completion after services have been rendered.
– Although we try our best to provide you with an accurate timeframe, there is no set timeframe for the completion of services, and several visits to the property may be required.
The time stated on your appointment is just an arrival window. We will contact you when we are on our way.
5. Taxes
– You will be responsible for the payment of all applicable federal, state, and local taxes.
6. Liability and Claims
– Claims for loss or damage to any shipment must be made within 3 days of the completion of the job.
Claims can be made on the website or by contacting the support line directly during the hours of 10 am-6:30 pm, Monday – Thursday.
– A household goods carrier’s liability for loss or damage to any shipment is $.60 per pound per article, unless the carrier and shipper agree, in writing, to a greater level of liability.
7. Levels of Coverage:
– Claims for loss or damage to any shipment must be made within 3 days of the completion of the job.
Claims can be made on the website or by contacting the support line directly during the hours of 10 am-6:30 pm, Monday – Thursday.
– A household goods carrier’s liability for loss or damage to any shipment is $.60 per pound per article, unless the carrier and shipper agree, in writing, to a greater level of liability.
8. Additional Terms for Moving Services
– This is a contract for moving services and is subject to the terms and conditions on the front and back of this document and any addendum.
– Payment for transportation charges is due prior to unloading at the final destination and can be made with Apple Pay, Cash Apps, Cash, or Credit Cards.
A deposit or card information may be required before the work begins.
– Any damages caused during the move will be rectified, and compensation may be provided in cash or through our contracted handyman’s repair services.
9. Marketing and Notifications
– Client agrees to allow us to utilize any photos, descriptions, reviews, quotes, texts, or videos of the property for marketing purposes.
– By inquiring about our services or doing business with us, you are giving your consent to receive notifications and messages (email or text) regarding our promotions or services.
10. Conclusion
Thank you for agreeing to these terms and conditions, which are in place to ensure everyone’s safety and satisfaction.
If you have any questions regarding these Terms and Conditions, please reach out to us.
You can be confident that our goal is to provide you with the highest quality of service! We look forward to working with you.
Frequently Asked Questions
What types of customers have you worked with?
Keep It Moving Services has had the pleasure of working with a diverse range of customers.
We have assisted:
First-Time Homeowners: Helping them transition into their new homes smoothly.
Military Personnel: Offering specialized services and discounts to those who serve.
Seniors Moving Into Retirement Homes: Providing compassionate and efficient moves for seniors.
Commercial Clients: Relocating businesses and offices with minimal disruption.
Families and Individuals: Ensuring stress-free moves for all types of residential clients.
Our experience with such a wide variety of customers has equipped us to handle any moving situation with professionalism and care.
Describe a recent project you are fond of. How long did it take?
One recent project I’m particularly proud of involved moving a military personnel into his new apartment after he returned to the United States.
This move was especially meaningful to me, as it was my way of giving back to someone who serves our country.
The entire process took about 3 hours, and I handled everything personally.
I made sure to carefully pack and transport his belongings, ensuring a smooth and efficient move.
It was a rewarding experience to help him settle in quickly and comfortably after his service.
What advice would you give a customer looking to hire a provider in your area of work?
Clear Communication: Effectiveness is crucial.
Choose a moving service provider that is responsive, professional, and attentive to your needs.
They should be readily available to answer any questions or concerns you have throughout the moving process.
What questions should customers think through before talking to professionals about their project?
Before contacting Keep It Moving Services about your moving project, it’s helpful to consider the following questions:
What Items Need to Be Moved?
Make a detailed, itemized list of everything you need to move. Include large items like furniture and appliances, as well as smaller belongings.
What is the Timeline for Your Move?
Determine your preferred moving date and any deadlines you have for moving out of your current location and into the new one.
What is Your Budget?
Consider how much you are willing to spend on the move. This will help us tailor our services and any available discounts to fit your budget.
Are There Any Special Requirements?
Think about any special handling requirements for fragile, valuable, or bulky items. Let us know if there are stairs, elevators, or narrow doorways involved.
What Level of Service Do You Need?
Decide if you need help with packing, unpacking, or just the transportation of your items. We offer various levels of service to meet your needs.
Are There Any Restrictions or Considerations?
Identify any restrictions at your current or new location, such as parking regulations or specific move-in/out times.
Having answers to these questions will help us provide you with the best possible service and ensure a smooth and efficient moving experience.
What should the customer know about your pricing (e.g., discounts, fees)?
At Keep It Moving Services, we strive to work within your budget as best we can.
Here are some key points about our pricing:
Discounts: We offer a discount of up to 8% if you can provide a larger down deposit.
Military Discount: For our military clients, we lower our prices to $49 per hour per person as a token of our appreciation for your service.
Fees: The only additional fee you might encounter is a processing fee if you’re paying online.
What is your typical process for working with a new customer?
Our typical process for working with a new customer at Keep It Moving Services is as follows:
1. Initial Inquiry: We start by asking you what items you need to move.
2. Detailed Information: We request an itemized list and photos of the items.
Alternatively, we can come in person to give an accurate estimate.
3. Estimate: After gathering the necessary information, we send you an estimate for your approval.
4. Authorization: Once you authorize the estimate, we proceed with the job.
5. Expectations Document: We provide a document outlining what’s expected to ensure a smooth relocation process.
This process helps us deliver personalized and stress-free moving services tailored to your needs.
Get In Touch
Phone Support:
Available 24/7 — Call us anytime!
(732) 655-2302
Online Support:
Chat & Email available 24/7
Office Hours:
Monday – Sunday | 10:30 AM – 2:00 PM
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Conquer the Unpack: Your Guide to Stress-Free Moving
Conquer the Unpack: Your Guide to Stress-Free Moving
Moving is exciting! A new home, new beginnings… but then there's the unpacking. The sheer volume of boxes can feel overwhelming, threatening to turn your post-move bliss into a chaotic mess. But fear not! With a few strategic steps, you can conquer the unpack and settle into your new space with ease.
1. The Essentials Box: Your First Night Survival Kit
Imagine arriving at your new home after a long day of moving, only to realize you can't find your toothbrush or a change of clothes. Nightmare scenario, right? That's where the essentials box comes in. This is your lifeline, containing everything you need for the first night (and maybe the next morning too).
Think:
Medications: Any prescription or over-the-counter medications you need.
Change of Clothes: Pajamas, a fresh outfit for the next day.
Basic Kitchen Supplies: Coffee maker (a must!), a mug, some instant coffee or tea, maybe a few snacks.
Comfort Items: A book, a blanket, or anything that helps you relax.
Having these essentials readily available will make a huge difference in how you feel during those initial hours in your new home.
2. One Room at a Time: Avoid Overwhelm
The biggest mistake people make when unpacking is trying to do everything at once. This leads to chaos, frustration, and half-unpacked boxes scattered everywhere. The solution? Focus on one room at a time.
Choose a room to start with – the kitchen or bathroom are often good choices since they contain essential items. Completely unpack that room, putting everything in its designated place, before moving on to the next. This methodical approach keeps you organized and prevents you from feeling overwhelmed by the sheer volume of boxes.
3. Create a Staging Area: Keep Clutter at Bay
Empty boxes and packing materials can quickly take over your new home if you're not careful. Designate a specific area – a corner of the garage, a spare room, or even a section of the living room – as your staging area.
As you unpack, immediately break down empty boxes and neatly stack them in this designated space. This keeps them out of your way and makes it much easier to dispose of them later. Trust us, you’ll thank yourself for this later!
4. Put Things Away Immediately: The Key to Staying Organized
As tempting as it might be to create piles of unpacked items, resist the urge! The key to a smooth unpacking process is to put things away immediately as you unpack them.
This prevents clutter from accumulating and helps you visualize how you want to organize your new space. It might take a little extra time upfront, but it will save you a lot of time and stress in the long run.
Recap: The Four Pillars of Unpacking Success
Essentials Box: Prepare a box with everything you need for the first night.
One Room at a Time: Focus on unpacking one room completely before moving to the next.
Staging Area: Designate a space for empty boxes and packing materials.
Put Things Away Immediately: Avoid creating piles and put items directly into their designated places.
Bonus Tip: Don't hesitate to ask for help! Whether it's friends, family, or professional unpacking services, having an extra set of hands can make the process much faster and easier.
Unpacking doesn't have to be a dreaded chore. By following these simple strategies, you can transform your new house into a comfortable home in no time. So, take a deep breath, put on some music, and get unpacking!
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